Saturday, September 5, 2015

Communication - Over & Over

Happy Thursday All,

How about thinking about communication today.  Communication is the purposeful activity of information exchange between two or more participants in order to convey or receive the intended meanings through a shared system of signs and semiotic rules.  Wow, let's simplify that....the exchange of information both giving and receiving. 

Research shows that employees in an organization must hear something 7 times before they believe it.  Leaders must say things again and again to enforce it.  It's only then that our people  will think, oh my gosh, I think they are serious.  Many people would say that is over-communicating.  So!!!!  Do we want our people to hear our message?  If they must hear our message 7 times to believe it, think the reverse, do we listen close enough to hear their message?

Have you posted or said something one time and can't seem to understand why people don't pay attention to it?  Most leaders do not like to over communicate.  They say it's redundant and wasteful.  They think they might be insulting there audience.  Bull!  When it comes to communicating, over communication is the best thing.

If your people can't do a good impression of you when you are not around, you are probably not communicating enough.  I dare you to ask your people to do an impression of you....are they able to reiterate the message you keep giving?  Is that the message you hope they are getting?

Don't let your message sound like the parents on Charlie Brown...wha, wha, wha.  Repeat it enough that they hear it and believe it.

Have a great Thursday,

Chris

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